Privacy Policy

Addicnet Technologies LLC ("Addicnet", "we", "us", or "our") is a Digital Venture Lifecycle Execution Platform headquartered at 444 Alaska Avenue Suite #BVL831, Torrance, CA 90503, USA. We operate across South Africa, Nigeria, Ghana, Rwanda, and the United States.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit addicnet.com or engage with our services.

We collect information you provide directly to us, including:

• Name, email address, company name, and country when you fill in our contact form
• Billing and payment information processed securely via Stripe
• Project details, requirements, and communications shared during our engagement
• Account credentials when you access the Client Command Center

We also automatically collect certain technical data, including:

• IP address, browser type, and operating system
• Pages visited and time spent on the site
• Referring URLs

We use the information we collect to:

• Respond to your inquiries and scope your venture engagement
• Deliver our services including team management, sprint reporting, and billing
• Process payments and manage subscriptions via Stripe
• Send service-related communications such as invoices, sprint reports, and support replies
• Improve the functionality and user experience of our platform
• Comply with our legal obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

For users in the European Economic Area (EEA) or other GDPR-applicable jurisdictions, we process your data on the following legal bases:

• Contract performance — to fulfil a service engagement you have entered into
• Legitimate interests — to operate and improve our platform
• Legal obligation — where required by applicable law
• Consent — where you have explicitly provided it

We share your data only with trusted third-party service providers necessary to deliver our services:

• Stripe — payment processing (stripe.com/privacy)
• Base44 — application infrastructure and database hosting
• Email service providers — for transactional email delivery

All third parties are contractually required to handle your data securely and only for the purposes we specify.

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Client project data is retained for a minimum of 5 years for accounting and legal compliance. You may request deletion of your data at any time (see Section 8).

Our website uses essential cookies required for site functionality and authentication. We do not use advertising or tracking cookies. You may disable cookies in your browser settings; however, some features of the platform may not function correctly without them.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request erasure of your personal data ("right to be forgotten")
• Object to or restrict our processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time (where processing is consent-based)

To exercise any of these rights, email us at support@addicnet.com. We will respond within 30 days.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmissions are encrypted via TLS. Payment data is handled exclusively by Stripe and is never stored on our servers.

Addicnet operates globally across Africa and the United States. Your data may be processed in countries outside your own jurisdiction. Where we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant data protection authorities.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the revised policy.

For any privacy-related questions, requests, or concerns, please contact our data protection contact: